Terms and Conditions

Welcome to The Soul Healing Hands!

These terms and conditions outline the rules and regulations for the use of The Soul Healing Hands' Website, located at https://thesoulhealinghands.com. We provide energy healing services, including but not limited to energy healing, chakra balancing, intuitive energy work, release of trapped and inherited emotions, and related holistic services.

By accessing this website, we assume you accept these Terms and Conditions. Do not continue to use The Soul Healing Hands if you do not agree to take all of the terms and conditions stated on this page.

Nature of Services

Our services are complementary and holistic in nature.

Energy healing:

  • Is not a substitute for medical or psychological treatment

  • Is not intended to diagnose, treat, cure, or prevent any disease

  • Should not replace advice from a GP or qualified healthcare professional

We recommend consulting your doctor before making any changes to your healthcare regime.

Eligibility

You must:

  • Be at least 18 years old to book services

  • Provide accurate information when booking

  • Have the legal capacity to enter into binding contracts

If booking for a minor, written parental/guardian consent is required.

Bookings and Payment

  • All sessions must be booked in advance via our website or direct contact.

  • Payment must be made in full prior to the session unless otherwise agreed.

  • Prices are listed in GBP (£) and include VAT where applicable.

  • We reserve the right to change prices at any time, but confirmed bookings will not be affected.

Cancellation and Refund Policy

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, consumers may have a 14-day cooling-off period for online bookings.

However:

  • If you request that services begin within the 14-day period, you acknowledge that your cancellation rights may be reduced once the service has been performed.

  • Cancellations made more than 48 hours before a session will receive a full refund.

  • Cancellations within 48 hours may be charged in full.

  • Missed appointments are non-refundable.

Refunds will be processed within 14 days where applicable.

Client Responsibility

By booking a session, you confirm that:

  • You are responsible for your own health and wellbeing

  • You will seek professional medical advice where appropriate

  • You understand that results vary between individuals

We do not guarantee specific outcomes.

Confidentiality

All personal information shared during sessions will be treated as confidential, except:

  • Where required by law

  • Where there is a risk of serious harm

Please see our Privacy Policy for full details on how your data is processed in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018.

Website Use

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to gain unauthorised access to our systems

  • Copy or reproduce content without permission

All content on this website is the intellectual property of [Your Business Name] unless otherwise stated.

Testimonials and Results

Testimonials displayed on this website reflect individual experiences. They do not guarantee that current or future clients will achieve the same results.

Limitation of Liability

To the fullest extent permitted under the Consumer Rights Act 2015:

  • We exclude liability for indirect or consequential loss.

  • We do not exclude liability for death or personal injury caused by negligence.

  • Nothing in these terms limits your statutory rights.

Our total liability shall not exceed the amount paid for the service in question.

Force Majeure

We are not liable for failure to perform obligations due to events beyond our reasonable control, including but not limited to illness, natural disasters, internet outages, or government restrictions.

Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to These Terms

We reserve the right to update these Terms at any time. Updated terms will be posted on this page with a revised “Last Updated” date.

Cookies:

The website uses cookies to help personalize your online experience. By accessing The Soul Healing Hands, you agreed to use the required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.

License:

Unless otherwise stated, The Soul Healing Hands and/or its licensors own the intellectual property rights for all material on The Soul Healing Hands. All intellectual property rights are reserved. You may access this from The Soul Healing Hands for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Copy or republish material from The Soul Healing Hands

  • Sell, rent, or sub-license material from The Soul Healing Hands

  • Reproduce, duplicate or copy material from The Soul Healing Hands

  • Redistribute content from The Soul Healing Hands

This Agreement shall begin on the date hereof.

Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. The Soul Healing Hands does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of The Soul Healing Hands, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, The Soul Healing Hands shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

The Soul Healing Hands reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.

You warrant and represent that:

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

  • The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;

  • The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.

  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant The Soul Healing Hands a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.

Hyperlinking to our Content:

The following organizations may link to our Website without prior written approval:

  • Government agencies;

  • Search engines;

  • News organizations;

  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

  • System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organizations:

  • Commonly-known consumer and/or business information sources;

  • Dot.com community sites;

  • Associations or other groups representing charities;

  • Online directory distributors;

  • Internet portals;

  • Accounting, law, and consulting firms; and

  • Educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavourably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of The Soul Healing Hands; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to The Soul Healing Hands. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

  • By use of our corporate name; or

  • By use of the uniform resource locator being linked to; or

  • Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.

No use of The Soul Healing Hands' logo or other artwork will be allowed for linking absent a trademark license agreement.

Content Liability:

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libellous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights:

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website:

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer:

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • Limit or exclude our or your liability for death or personal injury;

  • Limit or exclude our or your liability for fraud or fraudulent misrepresentation;

  • Limit any of our or your liabilities in any way that is not permitted under applicable law; or

  • Exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.